Terms of Service

1. Introduction

Welcome to our website. The Site is owned and operated by silutrade.com. All rights and ownership of the Site belong to us.

2. Scope of Application

These terms and conditions apply to your access and use of the Site, including browsing the Site, registering an account, purchasing products, and using services.

3. Account Registration

To use certain features of the Site, you may need to register an account. When registering an account, you must provide true, accurate, complete, and up-to-date information. If you provide false, inaccurate, incomplete, or outdated information, we reserve the right to reject your registration or terminate your account.

4. Account Security

You are responsible for protecting your account password and account information, and for not disclosing or sharing them with third parties. If you discover that your account password or account information has been compromised, please notify us immediately.

5. Product Information

Product information on the Site is for reference only, and we do not guarantee its accuracy, completeness, or timeliness. Product prices, inventory, specifications, colors, and sizes may change, and you should confirm product information before placing an order.

6. Orders and Payment

You can place orders on the Site, and after placing an order, you must follow our payment instructions. If you fail to follow our payment instructions, we reserve the right to cancel your order.

7. Shipping and Delivery

We will ship and deliver products according to your selection, but we do not guarantee the timeliness or safety of shipping and delivery.

8. Returns and Exchanges

You can return or exchange products according to our return and exchange policy, but you must follow our return and exchange instructions.

9. Intellectual Property

All content on the Site, including text, images, videos, audio, software, and other materials, is our intellectual property and may not be copied, transmitted, displayed, modified, or used for commercial purposes.

10. Disclaimer

We do not warrant the accuracy, completeness, or timeliness of the information, products, or services on the Site, and we do not assume any liability for any damages or losses arising from your use of the Site or our products or services.

11. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of UK. Any disputes or claims arising from or in connection with these terms and conditions shall be resolved through arbitration by the arbitration rules of the Zhejiang Arbitration Commission in Hangzhou.

12. Changes and Updates

We reserve the right to modify and update these terms and conditions at any time, and the modified and updated terms and conditions will be posted on the Site. Your continued use of the Site constitutes your acceptance of the modified and updated terms and conditions.

13. Contact Us

If you have any questions or complaints about these terms and conditions or our products or services, please contact our customer service team.

14. Effectiveness

These terms and conditions take effect when you access and use the Site, and remain in effect until you stop using the Site.